You Have Recently Ordered a Book Online, but The Book Was Delayed and Has Not Arrived Yet

You have recently ordered a book online, but the book was delayed and has not arrived yet. Write a letter to the company manager. In the letter, you should:

– give the details of your order.
– explain why you need the book urgently.
– suggest a solution for the situation.


Dear sir,

I am a regular customer of your website. I do all my online shopping from your site. Bus this time I had a terrible experience. I am writing this letter to inform you about my order which is not complete yet.

I am fond of reading. So I frequently order books. I ordered a book on Monday. While demanding, there was showing that book would reach me by Thursday. And it is Sunday that o haven’t received it yet. For me, the book was required on an urgent basis. I have to give it to someone as a gift, and I needed to share it on Monday, so I ordered it one week ago. But k had my ban this time.

We can not change this now, so I firmly request you change the delivery address. And please do the needful so that it reaches on time to that person.

I hope you understand the matter.

I am waiting for your positive reply.

Yours faithfully

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