You Brought a TV a week ago but when you got home you discovered it did not work properly. You called Customer service to report the problem but you have not received any help.
Write a letter to the company and in your letter:
- Introduction Yourself
- Explain the Problem
- and state what action you would like from the company
The Sample Answer of the You Brought a TV a week ago but when you got home
I am writing this letter to appraise you with some serious problems. And I face after buying a television from your store last week during the ongoing sale. I am a local resident of the Prahladnagar region of Ahmedabad.
Since yesterday my television not working normally as we all gathered to watch movies on my a large screen TV, unfortunately, there was trouble in sound so we all were puzzled a lot. Because the sound of television was not proper as it’s a new branded set of TV. Initially, I called in the customer care department yesterday but nobody responded well and failed to solve the trouble.
I would like you to solve this issue as earliest as possible and send your technical team to my home. As my family members are very addicted to this color broadcasting technology and spend an abundant amount of time watching it.
Hoping for prompt action in this matter!