Describe an occasion when you received good service from a company or shop
- What company or business it was and what this company does,
- What the service was and who helped you,
- Where you receive this good service,
- Why do you think it was good service
Sample Answer of Describe an Occasion when You Received Good Service from a Company or Shop
I’m on a plan to tour Ooty, and at that time I went on browsing of well know tourism services and guides in my area, and then I saw a company named “endevours tours and guides” I approached the person he demonstrated the prices and whole services to me.
I probably spoke to the owner according to my remembrance as he offered even a discount of 10% after negotiation. I, along with my family, wanted to board Ooty according to our preference, but the endeavour tours offered a plan to visit three more places at the same cost and accommodation, and so we chose that service.
In Addition to Ooty, we also visited Chennai, Madhuri and Tirupathi. And so I feel that is one of the good services I experienced till date.
Follow-ups Describe an Occasion when You Received Good Service from a Company or Shop.
Question 1:- What jobs require staff to get in touch with many people?
Answer – Maybe the marketing jobs need to be in constant talks with the public as they are opinionated, and so they have to be in talks with every single person and must satisfy whatever the consumer expects from certain products.
Question 2:- What qualities does the staff need? Why?
Answer – The staff need good language proficiency as the person to have to talk to the customer in one’s own language, and he should also have the ability convince the person about the wellness and quality of the product so that even the consumer of it suggests that to others and so the advertising becomes much simpler .marketing industries nowadays hire such talented people where even the customer satisfaction doesn’t matter if marketing tricks are excellent but however the quality of the product plays a crucial role.
Question 3:- What’s the difference between services in big shops and small shops.
Answer – Big shops have huge cutouts, high marketing, advertising commercials and also, they would be some brand ambassadors as lower day every TikToker or Instagrammer promotes products. While coming to small shops, they don’t promote their goods at a high level but have decent advertising and reasonable products.
Question 4:- What should people do when they get bad service?
Answer – according to my, feedback of bad service along with where the person has faced issue must be mentioned. If the owner is ready to accept business enlargement tips, then he must enquire each customer personally to up to what extent he satisfied what’s wrong with his company or business services. This may not make erase bad impact, but at least the customer may not spread a bad review on the company, I feel.
Question 5:- Why do some people not k what service is good?
Answer – some people expect too much from a company or product when the particular one did not reach its expectation then the people are disappointed and however the services are? They give negative feedback or review. I think expectations are wrong. If he doesn’t expect and enters with a clear mind, he may like the services or work.
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