You have recently bought a Telephone with an answering machine from an online shop. The web page said that the answering machine shows you a list of who left a message so you can choose which to play first. But after taking it home, you find out that only the most recent call is kept in the calls list. Write an e-mail letter to the store manager. In your e-mail:
- Say who you are
- Explain the problem
- Say what action you would like the store to take
Dear sir or Madam,
I am writing to express my dissatisfaction with the telephone with an answering machine that I bought from your site last week.
I am a regular customer of you and ordered telephone with answering facility on 3/2021 with order id 134567890.
However, the Delivery boy delivered the product two days back and using it for two days now, and I could see only the most recent call in the call list. shop web page mentioned it shows a list of the name who left a message, but unfortunately, it is not working properly as expected, the order colour was different from the delivered
As the product was on warranty, it needed to replace with a new fresh product or a full refund back to the same account number. the warranty lasts for one year so could you please find a suitable solution as soon as possible
Waiting for a positive response
Faithfully,
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