Return Policy

Return & Refund Policy – IELTS-Fever.com 📚✈️

Effective Date: 8-10-2025

At IELTS-Fever.com, we strive to provide high-quality study materials, courses, and resources to help you succeed in your IELTS exam. If you are not fully satisfied with your purchase, we are here to make the return process simple and transparent.

1. Eligibility for Returns ✅

  • Digital products (eBooks, PDFs, online courses, and study materials) are eligible for refund only if there is a technical issue or error in the product.

  • Physical products (if applicable) can be returned within 14 days of delivery in their original condition and packaging.

2. Non-Returnable Items ❌

  • Any downloaded or accessed digital content after purchase that is not defective.

  • Personalised study plans or consultation services.

3. How to Request a Return ✉️

  1. Contact our support team at [email protected] with your order number and reason for return.

  2. Our team will review your request within 2–3 business days.

  3. Once approved, we will process your refund to the original payment method.

4. Refund Processing 💳

  • Refunds for approved returns are usually processed within 5–7 business days.

  • You will receive a confirmation email once the refund is completed.

5. Exchanges 🔄

  • Currently, we do not offer product exchanges. You may request a refund and place a new order if needed.

6. Customer Support 📞

For any questions or concerns regarding your order, return, or refund, please contact our friendly support team:

We are committed to ensuring your satisfaction and a seamless learning experience at IELTS-Fever.com! 🌟