Your Internet Connection Has Been Slow and Intermittent. Write a letter to your internet service provider to complain. In the letter:
- Describe the problem and why you are unhappy
- Arrange for an engineer to visit your home
- Request a reduction in your bill
Dear Sir or Madam,
I am writing to express my disappointment and frustration with the slow and intermittent internet service that I have been receiving from your company. Despite paying for a premium service, I have been experiencing slow download and upload speeds, as well as frequent disconnections that have impacted my ability to work and stay connected with friends and family.
The issue has been ongoing for several weeks now, and I have tried to resolve it by restarting my modem and troubleshooting my equipment. However, these measures have not been effective in resolving the issue.
I kindly request that an engineer be sent to my home as soon as possible to diagnose and resolve the issue. I need a reliable internet connection to work from home, and the current situation is making it difficult for me to be productive.
Furthermore, I believe that it is unreasonable for me to pay for a premium service that is not being delivered as promised. I kindly request that you consider reducing my bill for the inconvenience and frustration that I have experienced.
I look forward to hearing from you soon and hope that this matter can be resolved quickly.
Thank you for your attention to this matter.
Sincerely,
Manjeet
Sample 2 Your Internet Connection Has Been Slow and Intermittent
Dear Sir or Madam,
I am writing to express my dissatisfaction with the internet service that I have been receiving from your company. Over the past few weeks, I have been experiencing slow and intermittent internet connectivity, which has greatly impacted my daily life and work.
The slow speeds and frequent disconnections have made it difficult for me to complete important tasks, such as submitting work assignments and conducting video calls. I have tried to resolve the issue by restarting my modem and troubleshooting my equipment, but these measures have not been effective.
I kindly request that a technician be sent to my home as soon as possible to diagnose and resolve the issue. Reliable internet connectivity is crucial for me to carry out my work and personal activities, and I cannot continue to deal with the frustration and inconvenience of slow and unreliable service.
Additionally, I believe that it is unjust to continue paying for a premium service that is not being delivered as promised. I kindly request that you consider reducing my monthly bill to reflect the inconvenience and frustration that I have experienced.
I look forward to hearing back from you soon and hope that this matter can be resolved promptly.
Thank you for your attention to this matter.
Sincerely,
Vivek