You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant. In your letter,
» Explain why you were at the restaurant
» Describe the problems
» Write about the action you want the manager to take
Dear Manager,
I hope this letter finds you well. I am writing to express my disappointment with a recent dining experience at your restaurant. Last weekend, I took my family to your establishment for a special occasion and was very disappointed with the meal we received.
Firstly, I would like to explain that we chose your restaurant because of its reputation for serving high-quality food and providing excellent service. We were excited to enjoy a nice meal together and celebrate a special occasion. Unfortunately, our experience did not live up to our expectations.
The problems we encountered began with the slow service. Our drinks took a long time to arrive, and we had to wait an unreasonable amount of time for our food to be prepared. When our meals finally arrived, we were extremely disappointed with the quality of the food. The vegetables were undercooked, the meat was dry and tough, and the sauces lacked flavor. We also noticed that some of the dishes were not prepared to our specifications, despite having requested them that way.
Given the problems we encountered, I believe that it is only fair that we receive some form of compensation for the poor dining experience. I would appreciate it if you could offer us a discount on our next visit, or provide us with a credit towards a future meal. I would also appreciate it if you could take the necessary steps to improve the quality of your food and service, so that other diners do not have to endure a similarly disappointing experience.
I hope that you will take my feedback into consideration and take the appropriate action to rectify the situation. I would like to thank you for your time and attention to this matter. I look forward to hearing from you soon.
Sincerely,
[Your Name]
Sample 2 You Took Your Family to a Nearby Restaurant
Dear Manager,
I am writing to express my disappointment with the dining experience I had at your restaurant last weekend. I took my family to your establishment to celebrate a special occasion and was very disappointed with the meal we received.
Firstly, I would like to explain that I chose your restaurant because of its reputation for serving high-quality food and providing excellent service. I had heard many positive things about your restaurant and was excited to try it for myself. Unfortunately, my experience did not live up to my expectations.
The problems we encountered began with the slow service. Our drinks took a long time to arrive, and we had to wait an unreasonable amount of time for our food to be prepared. When our meals finally arrived, we were extremely disappointed with the quality of the food. The vegetables were undercooked, the meat was dry and tough, and the sauces lacked flavor. We also noticed that some of the dishes were not prepared to our specifications, despite having requested them that way.
Given the problems we encountered, I believe that it is only fair that we receive some form of compensation for the poor dining experience. I would appreciate it if you could offer us a discount on our next visit, or provide us with a credit towards a future meal. I would also appreciate it if you could take the necessary steps to improve the quality of your food and service, so that other diners do not have to endure a similarly disappointing experience.
I hope that you will take my feedback into consideration and take the appropriate action to rectify the situation. I would like to thank you for your time and attention to this matter. I look forward to hearing from you soon.
Sincerely,
[Your Name]