You Recently Bought a Camera While Travelling Overseas. When You Got to Your Destination, You Discovered that Some Essential Items Were Missing from The Box.
Write a Letter to The Local Representative of The Company. in Your Letter
- Give Details About the Camera and Where You Bought It.
- Explain What Has Happened.
- Say What You Want Him/her to Do About It.
Dear Sir/ Madam,
I am writing to express my disappointment and frustration with the recent purchase of a Nikon x35 camera from your store while I was travelling in Canada. The camera cost me $1500 and was a significant investment for me. Unfortunately, upon arrival at my destination, I discovered that some essential items needed to be included in the box.
I purchased the camera from your store in Toronto, Canada, on February 1st. I was very excited to use this camera on my travels and had extensively researched the model before purchasing it. The Nikon x35 is a high-quality camera that is perfect for my photography needs.
However, upon opening the box, I noticed that the battery charger, USB cable, and lens cap needed to be included. These essential items are required to use the camera; without them, the camera is essentially unusable. I have searched for these items at several stores in my destination, but they are unavailable.
I am writing to request your assistance in resolving this issue. I would like to request that you send me the missing items as soon as possible. I understand that mistakes can happen during the packing and shipping process. Still, you are responsible for ensuring that the products you sell are complete and in perfect condition.
I would appreciate it if you could send the missing items to my address as soon as possible. I hope to hear from you soon and look forward to resolving this issue.
Thank you for your attention and assistance.
Sincerely,